Work With Your 24-hour Monitoring Specialists
Whenever your home alarm system in Fort Collins goes off, your 24/7 monitoring professionals will act immediately. Their first move is to validate your alarm, and that involves getting in contact with you. The guideline they follow depends on the kind of emergency. To illustrate, when the emergency is is for medical reasons, a single attempt will be made to reach you before assistance is deployed. If you have a burglary alarm - the most common type of alarm - a monitoring professional will follow these procedures to contact you:
- An effort will be made to communicate with you through the command hub. You will typically be asked for a passcode.
- If that doesn’t get a reply, a call is attempted to your main contact number.
- A second number or your first contact person is tried next.
- If there is still no answer, local police are deployed.
- Your monitoring agents will try to reach you again after emergency personnel are contacted.
If you're not in a position to converse with monitoring staff, don't worry. Help will still be deployed even when you're not able to substantiate the emergency.
Get protection for any situation with a Vivint home alarm system in Fort Collins
Get prepared for any situation with a contemporary home alarm system in Fort Collins from Vivint. Contact (970) 703-0718 to start designing your home’s security today.