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What should I do when my Fort Collins home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system safeguards your home – and your loved ones – against the various risks you may face, like burglary, fire, and carbon monoxide leaks. Although your home might be prepared, that doesn’t automatically mean you are. Do you understand what to do if your Fort Collins home alarm system goes off? The sound of an alarm is likely to be startling, bewildering, and may incite panic. Your best choice is to stay level-headed and adhere to these easy suggestions.

Steps to Take Whenever Your Home Alarm System In Fort Collins Sounds

Nobody wants to be in this situation, but it’s also the reason why you put in a home alarm system originally. You’re roused in the wee hours of the morning with the telltale sounding of an alarm after a home security component has been tripped. What should you do?

  1. Stay calm. This is simple to say but harder to accomplish when your home security alarm is blaring, and your heart is beating rapidly. But staying calm is the most effective way to appraise the situation. Avoid the impulse of trying to manage the emergency on your own and allow your monitoring professionals and first responders to do their job.
  2. Take care of your loved ones. Your priority should be your family and moving them to safety. If you are dealing with a intrusion, this might include moving to a designated secure area as far away from entry points as possible. The intruder was in all likelihood already turned away by the alarm, but it’s always a good idea to be extra cautious. If there’s smoke or a fire, you ought to vacate your home right away.
  3. Don’t forget your phone. The vast majority of people keep their cell phones with them all the time these days, but you could fail to take it during an emergency. You’ll want to have it. You’ll have the opportunity to stay in touch with your monitoring professionals and obtain notifications through your home security app.

Work With Your 24-hour Monitoring Specialists

Whenever your home alarm system in Fort Collins goes off, your 24/7 monitoring professionals will act immediately. Their first move is to validate your alarm, and that involves getting in contact with you. The guideline they follow depends on the kind of emergency. To illustrate, when the emergency is is for medical reasons, a single attempt will be made to reach you before assistance is deployed. If you have a burglary alarm - the most common type of alarm - a monitoring professional will follow these procedures to contact you:

  • An effort will be made to communicate with you through the command hub. You will typically be asked for a passcode.
  • If that doesn’t get a reply, a call is attempted to your main contact number.
  • A second number or your first contact person is tried next.
  • If there is still no answer, local police are deployed.
  • Your monitoring agents will try to reach you again after emergency personnel are contacted.

If you're not in a position to converse with monitoring staff, don't worry. Help will still be deployed even when you're not able to substantiate the emergency.

Get protection for any situation with a Vivint home alarm system in Fort Collins

Get prepared for any situation with a contemporary home alarm system in Fort Collins from Vivint. Contact (970) 703-0718 to start designing your home’s security today.